Wikipedia Draft:Basem Nasser

Basem Nassar Born In Aleppo, Syria on 06 October 1986 and Based In Dubai , United Arab Emirates

HEAD OF AGENT DEPARTMENT | ENTREPRENEUR | INVESTOR | LEADER

Summary :

Head Of Agent Department (Tiger Properties) with successful

career history of closing sales, increasing customer satisfaction

and mentoring junior sales professionals. Friendly, outgoing and energetic team player with hard-working and driven nature. A seeker of a challenge... experienced, proven and confident of closing the sales for profit!

RERA certified Real Estate Broker!

Tenacious, broad minded, eager, entrepreneurial, friendly, and motivated person!

• Strong communication and negotiation ability

• Highly self-motivated, with an entrepreneurial spirit • Excellent organizational skills and attention to detail • Excellent interpersonal and listening skills

Accomplishments:

• 550 Apartments with Tiger Properties in all projects ( Nobles Tower - The V Tower - Blue Waves Tower - Square Tower - O2 Tower - Regina Tower - Al Jawhara Tower - Samaya Hotel Apartment )

• 5 villa in Villa-nova Dubai Properties

• 13 apartment 1 bedroom in Reva residence 4 • 23 villa in Damac Akoya Oxygen

Areas :

Business Bay ( Nobles Tower )

Jumeirah Village Circle ( O2 Tower & Square Tower & Regina Tower )

Jumeirah Village Triangle ( Al Jawhara Tower )

Al Barari - Majan ( Samaya Hotel Apartment )

Wadi Al Safah 2 ( Blue Waves Tower ) Wadi Al Safah 5 ( The V Tower )

Experience :

Tiger Group

HEAD OF AGENT DEPARTMENT September 2021 - Present (4 months) United Arab Emirates

• Leading strategic initiatives for the group

• Leading projects to maximize revenues and distribution channels

• Improving services and processes across the different departments

• Enhancing Customer experience and journeys to increase repeat sales • Enhancing brand awareness and increasing lead generation

• Market entry strategy and execution

Tiger Properties 3 years 5 months

Senior Relationship Manager January 2020 - Present (2 years) United Arab Emirates

Agent Relationship Manager

August 2018 - Present (3 years 5 months) Dubai, United Arab Emirates

• Develop selling strategies in order to achieve quarterly targets

• Refine overall brand positioning and create brand guidelines

• Design and deliver the Sales and Marketing Strategy

• Oversee the Marketing Campaign implementation, marketing and selling collaterals, advertising and exhibition participation.

• Prepare budgets and overview their implementation.

• Present Market Research with continual updates.

• Develop pricing models for the current and future projects in line with market studies.

• Define target markets and develop appropriate selling plans

• Create detailed Business Plan on commercial opportunities.

• Develop systems for measuring team and individual performance.

• Develop tools to enhance customer satisfaction and customer experience.

• Provide consultation on future projects as well as market pricing and studies. • Guide the team members towards achievement of goals and objectives See less

Harbor Real Estate

Sales And Leasing Manager February 2018 - August 2018 (7 months) Dubai

Harbor Real Estate is a fully integrated service provider offering Real Estate Advisory, Transactional and Property Management solutions to both individual and institutional clients.

Our entrepreneurial approach is renowned for delivering innovative solutions derived from extensive market knowledge, over 20 years of experience,

an unequaled network of contacts and a commitment to providing the best possible solutions tailored for our clients, which can only be delivered through our hands-on involvement and total engagement in all phases of every project that we accept.

Our principals are a trusted resource for many development, investment, government and media organizations who require counsel in matters involving Real Estate. Nevertheless, they also remain personally involved in every project to ensure both quality and integrity are never compromised in all aspects of Harbor Real Estate operations, and that the standards that enabled Harbor Real Estate to be awarded ISO 9001:2008 certification are always adhered to.

DAMAC Properties

Relationship Manager

December 2016 - February 2018 (1 year 3 months) Dubai, United Arab Emirates

• Investment consulting for Residential ,offices, retail properties, demonstrate the features and benefits of DAMAC projects

• Generate new leads, Source potential investors.

• Attending to enquirers of walk-in clients.

• Successfully communicating with international clients from diverse cultures. • Seeking referrals from existing clients.

• Recruiting local and foreign real estate brokers to promote and sell DAMAC Properties in Dubai and beyond.

•Excellent knowledge of the company's range of products.

•Generating leads of interested clients through personal contacts, agents, prospecting, exhibitions, events and others.

•Qualifying leads, and turning it into prospects.

•Analyze the needs of the prospects and give consultation about the best product for their needs.

•Help prospects to take the right decision through comparative competition analysis.

Gianfranco Ferré

Senior sales staff

January 2016 - November 2016 (11 months) Dubai - Mall Of The Emirates

determine staffing requirements

hire and train new staff

supervise direct reporting staff according to overall company policy

apply strategic planning to determine company, department or unit objectives set employee goals and objectives

develop staff to maximize potential

monitor staff performance including performance reviews

delegate work duties to staff to attain objectives

allocate use of available resources

monitor and assist staff with work progress

evaluate current business processes and systems

plan and implement procedures and systems to maximize operating efficiency establish and maintain controls

formulate department/unit policies and practices

co-ordinate financial and budget activities for maximum operational efficiency facilitate the preparation and analysis of reports

review performance data (financial, sales and activity reports) to monitor and measure productivity, goal progress and activity levels

responsible for the achievement of department/division/unit productivity and quality goals

Balmain

Assistant Manager

December 2013 - December 2015 (2 years 1 month) United Arab Emirates

Deal directly with customers either by telephone, electronically or face to face. Respond promptly to customer inquiries.

Handle and resolve customer complaints.

Obtain and evaluate all relevant information to handle product and service inquiries.

Provide pricing and delivery information.

Perform customer verifications.

Set up new customer accounts.

Process orders, forms, applications and requests.

Organize workflow to meet customer timeframes.

Direct requests and unresolved issues to the designated resource. Manage customers' accounts.

Keep records of customer interactions and transactions. Record details of inquiries, comments and complaints. Record details of actions taken.

Prepare and distribute customer activity reports.

Versace

Fashion Consultant

February 2011 - November 2013 (2 years 10 months) United Arab Emirates

Set up new customer accounts.

Process orders, forms, applications and requests.

Organize workflow to meet customer timeframes.

Direct requests and unresolved issues to the designated resource. Manage customers' accounts.

Keep records of customer interactions and transactions.

Record details of inquiries, comments and complaints.

Record details of actions taken.

Prepare and distribute customer activity reports.

Education

Syria Aleppo university

Bachelor's degree, Archeology · (2006 - 2010)